Warranty Returns

Pelican Products Inc. tests every latch & light before it ships, then back them up with their Legendary Unconditional Guarantee of Excellence.

It is Pelican Products Inc.'s commitment to make sure that you are satisfied with the quality and performance of their products. If something's wrong with your light or case, Pelican Products Inc. will make it right or send you a new one, guaranteed.

Fax or email Pelican Products Inc.'s the Warranty Information Form describing the issue & how best they can contact you. They will determine if you need to send back the whole thing or if they can just send you the part in question. If it's a light, please take the time to check that the batteries are fresh & the lamp module is working before incurring any shipping charges.

Customers should send items for repair or replacement (postage paid) directly to:

You may also contact Pelican Products Inc. in California at 310-326-4700 or 1-800-473-5422 for information on how to obtain warranty replacements.

Per Pelican Products Inc.'s guarantee, Pelican Products Inc. will replace or repair any broken or defective products. Upon receipt of goods, Pelican will notify you of any handling and return postage charges. Any liability, either expressed or implied, is limited to the replacement of the product. Case contents are not covered.